Shipping policy
Thank you for shopping with Palms Tees! We're excited to bring you a curated selection of coastal-inspired products through our drop-shipping store. Please read the following information about our shipping process, estimated delivery times, and considerations for the holiday season.
Processing Time: Orders are typically processed within 2 business days from the date of purchase. Our goal is to have all items prepared and sent out within 4 business days of receiving your order. Please note that our processing time might be slightly longer during peak seasons or promotions.
Estimated Delivery Times: The delivery times for our products depend on your location and the location of our suppliers. Generally, you can expect your order to be delivered within 7 to 14 business days from the date of purchase. Keep in mind that these times are estimates and may vary due to factors beyond our control, such as customs delays, local delivery disruptions, or unexpected logistical challenges.
Holiday Season Delays: During holiday seasons, including but not limited to Black Friday, Cyber Monday, and the festive period around December, shipping carriers may experience higher-than-normal shipping volumes. This can lead to slight delays in delivery. We recommend placing your orders well in advance to ensure timely delivery during these busy periods.
Order Tracking: As soon as your order is shipped, you will receive a tracking number via email. This tracking number allows you to monitor the progress of your package as it makes its way to you. Please note that it may take up to 48 hours for tracking information to become available after shipment.
Multiple Items and Split Shipments: Since we work with different suppliers, you may receive items from multiple sources in separate shipments. This is to ensure that you receive your products as efficiently as possible.
If you have any questions or concerns about your order, shipping, or delivery times, please don't hesitate to contact our customer support team. Your satisfaction is important to us, and we're here to assist you every step of the way. Thank you for choosing Palms Tees for your coastal-inspired shopping experience!